Consumer Protection Plus
Protecting FIs from Fraudulent Account Opening Practices
Gro Solutions offers Consumer Protection Plus, a patent-pending feature of the Gro Sales Platform that uses SMS and email validation to ensure that consumers are involved in the account opening process. This feature relieves consumer concerns and provides detailed reporting to financial institution staff for enhanced operational controls and documentary evidence during examinations. Furthermore, Gro Consumer Protection Plus enables additional risk monitoring and dual control in exceptional circumstances when SMS and email aren’t available to the consumer.
- Proves customer involvement in the account application
- Provides a superior user experience
- Ensures a working communication channel for the client for future cross selling, collections, digital banking, etc.
- Delivers disclosures electronically